Amazon Prime users have claimed that they are canceling their memberships after making a shocking discovery.
Amazon users took to social media to share why they’re getting rid of the $139 service after one woman shared her experience.
Posting a video on TikTok, the woman in question claimed that shopping on the platform is cheaper if you’re not a Prime subscriber.
Advert
In the clip, she explained that she’d sent a friend a link for drill parts to ask if they were the right ones.
She continued: “He says, ‘yeah get them, they’re only $12’. I’m looking on my end and it shows $16.”
Afterwards, she discovered that her friend isn’t a member of Prime.
She said: “He gets a discount on the products. I have to pay additional.
“I thought my Amazon Prime membership covered the two-day shipping. But it does not. I find that to be fraudulent.”
Many viewers were shocked by the woman’s claims, and a lot of people took to the TikTok comment section to share their reactions.
One user wrote: “I literally have been debating about canceling my Amazon Prime. This is the sign I needed.”
Another said: “Once I realized my purchases did not arrive in the time stated I canceled.”
A class action lawsuit was filed against Amazon earlier this year, claiming that it had failed to meet its ‘guaranteed delivery’.
The lawsuit had said that Amazon had missed the four-hour window that the customer had selected for the parcel delivery.
However, a judge in Seattle dismissed the case, stating that the customer hadn’t shown how Amazon had violated Washington’s consumer protection law.
The firm is still facing issues with the US Federal Trade Commission (FTC) after it accused Amazon of enrolling millions of customers into the Prime service without their consent.
It also claimed that it was difficult for customers to leave Prime.
Last year, the FTC claimed that Amazon used ‘manipulative, coercive or deceptive user-interface designs known as dark patterns to trick consumers into enrolling in automatically renewing Prime subscriptions’.
Amazon has denied any wrongdoing.
In a statement, the company said: “The three individual defendants, whose lives have been upended by the FTC's baseless and unjust allegations, are particularly eager to see those allegations fail, and any delay further prejudices them.”
Last year, the FTC accused Amazon of abusing its market power but hindering the ability of sellers to offer cheaper prices on other platforms.