Amazon betrayed its lucrative deal with Toys 'R' Us
Not a man you want to leave waiting
The tech giant has increased its searches by two and a half times in the last decade
It hopes to combat people abusing Prime's free returns policy
From a humble start in Bezos' garage
Just a handful of stores remain
He was trying to prove a point
Amazon customers are not happy after one woman shared her experience
He was on hold for 10 minutes
Amazon has had to recall hundreds of thousands of items after they were found to be a fatal threat