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FBI issues urgent warning to iPhone and Android users to delete common texts that could 'steal your identity'

Home> News

Published 09:36 10 Feb 2025 GMT

FBI issues urgent warning to iPhone and Android users to delete common texts that could 'steal your identity'

The scam is simple but dangerous

Rebekah Jordan

Rebekah Jordan

Featured Image Credit: Kenstocker / Getty
Cybersecurity
Smartphone

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The FBI is warning of a simple yet sneaky scam that's making rounds.

According to the law enforcement agency, a wave of fraudulent text messages about unpaid road tolls is spreading 'from state to state.'

If you have received a text warning you owe money for unpaid road tolls, “it’s probably a scam,” says the Federal Trade Commission (FTC). “Scammers are pretending to be tolling agencies from coast to coast and sending texts demanding money.”

But it’s a lot more than just about stealing your money.

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“Not only is the scammer trying to steal your money, but if you click the link, they could get your personal info (like your driver’s license number) — and even steal your identity,” the FTC explained.

Here's what to look out for so you don't fall victim to the scam.

Lindsey LaMont / Unsplash
Lindsey LaMont / Unsplash

The text will claim to be from your local toll agency, complete with an amount due and a link to pay.

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But by following the link (please don't do this), you are directed straight into a phishing trap that steals your details.

Just last month, the FBI received reports from Massachusetts, California, North and South Carolina, Illinois, Colorado, Florida and more.

They also said that thousands of victims 'reported smishing texts representing road toll collection services' since the agency started tracking reports in March 2024.

The texts usually look almost identical, no matter what state you’re in. They 'claim the recipient owes money for unpaid tolls' and the ‘outstanding toll amount’ is similar.

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"The link provided within the text is created to impersonate the state’s toll service name, and phone numbers appear to change between states,” the FBI added.

The only thing that changes is the amount 'owed' and the fake web address, designed to mimic an official toll service.

Gary Hershorn / Contributor / Getty
Gary Hershorn / Contributor / Getty

The FBI’s advice is pretty straightforward but effective.

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“Check your account using the toll service’s legitimate website [or] contact the toll service’s customer service phone number,” the law enforcement agency said.

Once clarified, 'delete any smishing texts received' to prevent accidental clicks later.

However, if you have already fallen victim to the scam, now is the time to act fast.

"Take efforts to secure your personal information and financial accounts [and] dispute any unfamiliar charges," the FBI advised.

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This might mean contacting your banks if you’ve already paid, and if you gave away address details, keep an eye out for any new credit applications or suspicious activity in your name.

Finally, stay cautious and spread the word, scammers are counting on people not paying attention.

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