A self-proclaimed finance expert has revealed exactly how to use Apple’s ‘secret’ return policy to bag yourself a fresh replacement.
Since the inaugural Macintosh launched in 1984, Apple has soared to new heights by releasing innovative icons like the Apple Pencil, the AirTag and the Apple Vision Pro.
Founded in 1976 by Steve Jobs, Steve Wozniak and Rolad Wayne, the company is now worth an estimated $2.98 trillion and in 2020 alone sold a phenomenal 438 million products globally.
However, on the rare occasion you come across a faulty Apple product, it’s good to know you may be able to swap it for a brand-new item.
Advert
Educational influencer Faares Quadri recently took to TikTok to explain there is a clause in the US-based company’s return policy that states you can get a replacement if your product is defective.
He said that the tech giant has to give you a new one at no charge - even if there are no visible problems.
As per MailOnline, this information is listed in the one-year warranty policy you receive after purchasing an Apple product.
In a video, uploaded to his 2.8 million followers, Quadri acted out a hypothetical conversation you might have with an Apple Genius.
Advert
He began: “Hey, Apple can I get a new charger, mine isn’t working anymore?”
Posing as an employee, Quadri handed over a new iPhone charger before stating he’d need to pay for it.
“I just got it last year and it's already having issues and according to your policy, if you buy an accessory and it stops working within one year and there's no signs of any physical damage, you'll give a replacement on for free,” he said.
The content creator is correct as Apple’s current warranty policy explicitly states: “If a defect arises during the Warranty Period, Apple, at its option will repair the product at no charge, ... exchange the Product with a replacement product of the same model… or provide a different model replacement with similar features as the original.”
Advert
Advert
After watching the video, which was uploaded to TikTok on June 5, tech fans have been having their say.
One wrote: “If only I saw this a month ago, would of just gotten the charger replaced.”
A second said: “Soooo glad I found this out, over her rationing charging in this house with only 1 working charger and 4 phones.”
Another typed: “I got Android. No issues.”
Advert
“Wait people really don’t know about this? You literally can read this in the settings of your phones if it’s less than a year,” commented a fourth
Unfortunately the ‘hack’ doesn’t work for iPhones.
But those with faulty phone chargers and even Apple AirPods could receive a free swap.