Elon Musk has praised the CEO of Google after he offered customer support on X.
When the tech mogul is not using X for getting dates, he's bigging up the platform's AI Grok to be used for medical advice. Now, his latest shoutout is aimed at Google’s CEO Sundar Pichai, who recently had an open chat with Quora CEO Adam D’Angelo.
Rather than exchange on DMs or emails, the pair spoke about Google Meet, with D’Angelo calling out audio issues and Pichai stepping in to provide tech support.
D'Angelo initially tweeted: "At Quora we recently tested switching from Zoom to Google Meet for a week. Google Meet is better in many small ways, but worse in one big way: audio quality, particularly background noise cancellation and echoing. That kills it so we are staying on Zoom!"
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Pichai then replied: "Hey Adam, will follow up offline as haven't experienced this, as @reed notes below it works pretty well in my experience, we will debug to understand the root cause and fix. Thanks for flagging."
D'Angelo then followed up with: "Thank you!! Would love to switch if this is fixed!"
Musk caught wind of their exchange and couldn’t help but respond on the back of co-founder & CTO of Hyperbolic Yuchen Jin's highlight: “You know Google is back and probably will win the AGI race when its CEO starts doing customer support on X”.
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The SpaceX founder, who has again changed his X name to 'Kekius Maximus', praised his platform, writing: "The smartest & most influential people in the world interact on X!" Interestingly, the name change resulted in a 119% surge in Kekius Maximus coin value, but this is one of the many times the Tesla CEO has changed his X profile's display name. Earlier this month, he changed his display name to 'Gorklon Rust' which saw the prices of GORK shoot up almost 100 per cent in 24 hours.
The interaction has caused an influx of X users to also praise the platform who have even thanked Musk for 'saving the platform.'
"Wild times when CEOs are doing support in the replies," wrote one user.
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"The most interesting plartform [sic]," another added. "x is the group chat of the smartest people on earth"
Another replied: "I love that the ceo jumped on at a time companies are moving back to human rather than AI support bots," while a fourth chimed in: "X is where the big brains link up".