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PlayStation gamers urged to check their emails for free PS Plus subscriptions before it's too late
Home>Gaming>PlayStation
Published 16:33 28 Mar 2025 GMT

PlayStation gamers urged to check their emails for free PS Plus subscriptions before it's too late

You might have missed an apology from Sony

Harry Boulton

Harry Boulton

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Featured Image Credit: Editorial RF / Getty
PlayStation
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Many were left disappointed with Sony's decision to gift a small number of free PS Plus days following a PSN outage earlier last month, and a lack of notifications has led some to urge other PlayStation gamers to check whether they've already received their apology.

The gaming world went into panic on April 7, as a rare error left the entire PlayStation Network down.

This not only disabled multiplayer services in your favorite games, but it also meant that many people couldn't even play the games in their library due to PSN's inability to verify the license.

Understandably this left lots of gamers frustrated and demanding compensation, and Sony 'gave in' once the network was back live, revealing that all active PlayStation Plus subscribers would get five free additional days on the end of their subscriptions.

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This was considered a pitiful and unrepresentative reward by many online - especially as it only applied to PS Plus users, despite the fact that all PlayStation gamers were affected - yet Sony seems to have also struck a nerve with how they've distributed the extra days.

Some gamers have missed out on the free PS Plus due to unfortunate timing (PlayStation)
Some gamers have missed out on the free PS Plus due to unfortunate timing (PlayStation)

As reported by GAMINGbible, Sony have been adding the free days to applicable accounts in waves over the past month, which for active subscribers is completely fine and you've likely not even noticed, but this does pose an issue for a select set of gamers.

If you happened to have PS Plus when the outage happened but it has since expired before Sony handed out the five free days, there's a strong likelihood that you've already missed them being added to your account.

Revealed by u/badman2791 on Reddit, Sony's inability to send out a message or notification as soon as the subscription began has left many with only a few days left before it ends, or it might have passed them by completely.

"Just got an email (27th March) saying my free days started on the 24th," they explain. "Great, so I've got one day left. Anyone else experience the same?"



As they might have guessed, they're far from the only one who has ran into this particular issue.

"Same," declares the top comment underneath the post, explaining how they're "so annoyed about the late notification. My subscription ended like 2 weeks ago."

"This sucks why the late notification Sony!!! Hit me too bro even when they give they gotta f*** us," outlines another.

Frustratingly this all could have been solved if emails had been sent on the day that the subscription began, or if a notification had popped up on the console notifying users of the activated subscription.

While the number of users that had subscriptions end in the short gap between the PSN outage and the subscription activation will admittedly be small, it still means that they don't get to take advantage of the already measly gift that they deserve.

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