Apple TV+ users are unhappy after they blasted the platform as being the ‘absolute worst app ever made’.
The angry viewers went on to complain that they’d suffered recurring issues that had ‘ruined’ episodes that they were watching.
Apple TV+ has been under the spotlight recently after one of its shows received high praise from viewers.
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Severance is a dystopian thriller directed by Ben Stiller and stars Adam Scott, who is best known for being in Parks and Recreation, Step Brothers and Big Little Lies.
It follows the story of a workforce where employees have their consciousness separated - or severed - using an implanted chip.
When they’re at work, they have no personal memories and at home, they have no memory of their time at work to ensure that highly classified information doesn’t get leaked.
The show follows a character named Mark (played by Adam Scott) who has been chosen to be severed, splitting his personality into an ‘Innie’ and an ‘Outie’.
Innies never experience going home, so they feel like they’re eternally at work, while Outies have no memory of going to work.
Within the world, the concept of being severed is controversial and there is a strict separation of Innies and Outies.
The show’s first season received critical acclaim, earning it 97% on Rotten Tomatoes.
However, many viewers have expressed their disappointment over the performance of the streaming service, which they say interrupted their viewing.
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Taking to social media to share their thoughts, one user wrote on X, formerly Twitter: “Severance may be an amazing show, but holy s*** is Apple TV+ the absolutely worst app ever made. Unskippable ads, unskippable promos, a ‘skip intro’ feature that doesn't work because it’s bound to the same button that pauses the stream - just a complete clown show of an app.”
Another person said: “Tim you have got to improve the Apple TV experience!! The app will stop tracking episodes if I mark them as seen, it will skip ahead in the middle of the episode, ruining that entire show, it doesn’t play the correct episodes when selected.
“By far, Apple TV is the worst experience.”
And a third unhappy viewer added: “That’s just part of my frustration. The main issue being glitches with the app (such as stream quality switching back and forth and audio randomly decreasing) on Apple TV and raising rates unexpectedly by $10/mo. Now the price is no better than any other provider.”