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Passengers forced to do the unimaginable after toilets break down on six-hour flight

Home> Vehicles> Plane news

Published 09:26 2 Sep 2025 GMT+1

Passengers forced to do the unimaginable after toilets break down on six-hour flight

It's been described as a travel nightmare

Harry Boulton

Harry Boulton

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Featured Image Credit: Juliana Vilas Boas / Getty
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Nobody ever wants the words 'toilet' and 'break' to be joined together in general but it's especially bad on a long haul flight, yet that's what passengers heading to Australia had to face in a nightmare chain of events.

It's often hard to settle down on an airplane, as you can have the best seat in the house but still not feel comfortable enough with an abundance of distractions that prevent you from relaxing.

While ChatGPT has proposed a fascinating life hack that could make your time on board a flight feel fantastic, it could all suddenly go out of the window with one incredibly major issue.

That's what happened to the passengers on board Virgin Australia's flight from Bali to Brisbane, as reported by the Tab, as the six-hour journey was marred by the horrors of a broken toilet.

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Passengers on a flight to Brisbane were greeted with three broken toilets for the majority of the flight (Getty Stock)
Passengers on a flight to Brisbane were greeted with three broken toilets for the majority of the flight (Getty Stock)

According to 7News, the rear toilets on flight VA50 were already out of service when the plane took off from Denpasar International Airport, yet two bathrooms remained giving the attendants and passengers alike hope that there would be no further disruptions.

The flight wasn't the only thing to head south shortly after takeoff though, as the second toilet shut down almost immediately after the plane took to the air, leaving queues of around 40 minutes for passengers needing to go.

Anyone smart enough to know that their opportunity was quickly fading was right to queue too, as the third and final toilet kicked the bucket at around the halfway point, leaving passengers with no sanitary access for at least three hours.

Now you might think that it's bad enough to not have any means of going to the toilet for several hours, but it only continued to get worse when the flight attendants issued advice for anyone needing to spend a penny.

Flight crew reportedly told passengers that their options were to either urinate into bottles or to go "on top of whatever was already in the toilet," and worst of both worlds doesn't exactly cover it.

Flight attendants asked passengers to pee into bottles as an alternative (Getty Stock)
Flight attendants asked passengers to pee into bottles as an alternative (Getty Stock)

There was understandably significant distress on board the flight according to passengers interviewed by The Australian. "Children were crying, elderly passengers distressed, and many travellers visibly upset at the lack of dignity and sanitation," explained one concerned traveller.

It was even offered that certain passengers could relieve themselves in the business class galley sink, which he also refused as this would have major hygiene issues for anyone needing to wash their hands afterwards.

Virgin Australia has since apologised for the incident that led to all three toilets becoming unavailable, praising the staff for handling "a challenging situation on board."

The airline outlined: "We sincerely apologise to our guests and thank our crew for managing a challenging situation on board. We will be crediting guests for the Denpasar to Brisbane flight and we are proactively reaching out to them to provide this update."

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